Shipping methods
METHOD OF SHIPPING
SHIPPING BY COURIER
Orders are sent by ACS courier. In central cities of Greece the delivery takes place within 1-5 days from the day of delivery of the order to the courier and if there are no reasons of adverse weather conditions or inability to find the customer by the courier. In inaccessible areas the specific time period increases depending on the inaccessibility of the area.
Shipping cost
The shipping cost for our products is 3 € for all of Greece. For purchases over 80 € the shipping costs are FREE.
COLLECTION FROM THE STORE
You can pick up your order from our store in Nea Ionia at 26 Emilianou Grevenon Street, free of charge.
RETURN PRODUCTS
The customer has the right to return the products within fourteen (14) days from the receipt of the order as exactly defined by Law 2251/1994 no.3e par. 1. If this is done without having used the products and with the simultaneous shipment of all of the accompanying items (retail receipt, product card, etc.) and after having previously informed us in each case about the return via email to info@pickpic.gr. The return costs of the products are borne by the customer and the return is made with the courier company of his choice. In case the use of the products is ascertained, they will be sent again to the customer. In case all the terms of the return have been met, the customer is entitled to receive a full refund, which will be made exclusively through a bank after consultation with our company. If the purchase has been made through Paypal, you will also be charged with Paypal's commission cost. To avoid inconvenience, it is good to check at the time of delivery of your order the condition of the products and their packaging in order to detect obvious defects (eg broken product, wrong product, etc.).
NO RETURN TO PERSONALIZED PRODUCTS
Order Cancellation - Changes
The user has the opportunity before completing the order to go to the previous page and remove the products from his cart. Once the order is completed, the user can, after consultation with our company, cancel his order.